SHIPPING INFORMATION
- Shipping Range
We offer shipping for all domestic and international orders. Please note that international orders may be subject to additional duties and taxes, which are the responsibility of the recipient. - Processing Time
All orders will be processed within 1-2 business days of receiving confirmation. Please note that processing time does not include shipping time. If your order requires special processing (such as custom or pre-order items), we will inform you of the estimated processing time in the order confirmation. - Shipping Time
●Domestic Shipping: Most domestic orders arrive within 3-7 business days after shipment. Specific shipping time may vary depending on geographic location and shipping method.
●International Shipping: International orders usually take 7-21 business days to arrive. Actual shipping time may be affected by customs inspection and processing in the destination country. - Shipping Costs
Shipping costs will be calculated based on the weight and size of the order as well as the destination. At checkout, you will see an estimate of the shipping costs. We will do our best to ensure transparency and accuracy of shipping costs. - Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email. You can use the tracking number to check the status of your order on our partner carrier’s website. - Undelivered or Lost Packages
If your package is not delivered within the expected time, please first check the status of your package through the tracking number. If the package is marked as delivered but you have not received it, please contact our customer service team and we will assist you with further investigation. - Modifying the Shipping Address
If you need to modify the shipping address, please contact our customer service team as soon as possible before the order is processed. We will try our best to change the address before the order is processed, but we cannot guarantee that all modifications will be successful. - Returns and Exchanges
For more information on returns and exchanges, please refer to our Return and Exchange Policy. Please note that the shipping costs for returns and exchanges are usually borne by the customer.